Our financial aid team is dedicated to serving students with integrity and fairness. As part of our commitment, we follow the NASFAA Statement of Ethical Principles to ensure every student receives impartial, honest guidance throughout the financial aid process.

Below is an excerpt of that document:

“An institutional financial aid professional is expected to always maintain exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities, specifically including all dealings with any entities involved in any manner in student financial aid, regardless of whether such entities are involved in a government-sponsored, subsidized, or regulated activity. In doing so, a financial aid professional should:

• Refrain from taking any action for his or her personal benefit;
• Refrain from taking any action he or she believes is contrary to law, regulation, or the best interests of the students and parents he or she serves;
• Ensure that the information he or she provides is accurate, unbiased, and does not reflect any preference arising from actual or potential personal gain;
• Be objective in making decisions and advising his or her institution regarding relationships with any entity involved in any aspect of student financial aid;
• Refrain from soliciting or accepting anything of other than nominal value from any entity (other than an institution of higher education or governmental entity such as the U.S. Department of Education) involved in the making, holding, consolidating, or processing of any student’s loans, including anything of value (including reimbursement of expenses) for serving on an advisory body or a part of a training activity of or sponsored by any such entity;
• Disclose to his or her institution, in such manner as his or her institution may prescribe, any involvement with our interest in any entity involved in any aspect of student financial aid.”

You have the right to:

• Be informed of available financial aid programs and deadlines for submitting necessary applications and supporting documents.

• Expect all information you and your family supply to remain confidential and will not be released without your consent.

• Know the cost of attendance.

• Know on what basis your financial need was determined, the data used to estimate your educational expenses, and the resources expected to be available.

• Know what part of your financial aid must be repaid and what part of gift assistance is. If a loan is awarded to you, you have the right to know the interest rate, the total amount you must repay, repayment procedures, the length of time you have to repay, and when repayment begins.

• Know the following about any work-study job: a description of the job, the hours you must work, the rate of pay, and how and when you will be paid.

• Know how you will receive your financial aid and the basis of the disbursement policy.

• Be informed of the satisfactory academic progress guidelines for aid recipients.

• Know the refund policy for a student who withdraws.

• Know how to appeal a decision by the Solutions Center about your award.

• Know your rights under the Family Educational Rights and Privacy Act (FERPA).

You have the responsibility to:

• Students: pay your enrollment deposit to reserve your space and receive your financial plan.

• Provide correct information on your FAFSA. Misrepresenting information on the financial aid application violates the law, subject to fines, imprisonment, or both.

• Submit all additional documentation, verification, corrections, and/or new information requested by the Solutions Center or the agency to which you submitted your application.

• Report changes in your circumstances to the Solutions Center. These may include:

• Change in your home and/or permanent address.

• Change in your marital status.

• Notification if you plan to transfer to another school.

• Outside sources of assistance have been made available to you since you initially applied for aid.

• Read, understand, and keep copies of any forms you must sign.

• Repay any student loans you may receive.

• Notify the Solutions Center if you decide to decline loans or work-study.

• Complete an online entrance and exit interview as the Solutions Center instructs when you borrow federal student loans.

• Know and follow all requirements for continuing financial aid, including satisfactory academic progress requirements.