FAQs
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I want to pick up a package. When is Mail Services staff available to assist me?
Staff are available during specified weekday operating hours. The Mail Room is closed on weekends and holidays. …
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How will I know when my package has arrived on campus?
Mail Services will notify you via your University email. Collect your package at the Mail Services counter after receiving their notification (not the seller’s or carrier’s). Bring your University ID card. …
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I am expecting a package. Can it be delivered to my on-campus residence?
No. All mail and packages must go through University Mail Services. Students pick up their mail and packages at the mailroom (2nd floor, Drysdale Student Center). …
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When is incoming mail typically delivered to student mailboxes?
Mail Services staff process U.S. Postal Service mail during weekday hours, excluding holidays, and distribute it as soon as possible. …
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I want to use the Speed Queen mobile app to pay for my laundry and monitor when it is done.
Download the app here. …
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How do I operate laundry machines in University housing?
Learn about laundry service. …
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Are animals allowed inside University housing?
Please see our animals on campus policy here. Only approved service dogs and emotional support animals (ESAs) are allowed. needs to be updated to “Only service animals and approved emotional support animals (ESAs) allowed. …
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How do I request a room change?
Learn more in the “Room Assignments and Changes” section of the Housing and Residence Life Policies. …
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My roommate and I aren’t getting along. Can someone help us resolve our conflict?
Speak with your community assistant (CA) or contact the Office of Residential Experience. The Office of Community Expectations and Restorative Practices can also help you explore alternative dispute resolution options. …
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How do I request a residential repair?
Report needs to your community assistant (CA) or submit a work order via Asset Essentials. …
