Counseling Services

About Us

At HornetCare’s Counseling services, we are here to help you with any mental health concerns. Each year, a significant number of students take advantage of our services to address emotional stressors that impact their day-to-day experience on campus. We’re a team of licensed mental health professionals, residents in counseling, and graduate counseling interns who provide quality mental health services. 

All treatment takes a holistic, solution-focused approach to healing and begins with individual therapy. Referrals for additional services (such as long-term therapy, group services, health services, academic services, specialized treatment, etc.) are made as needed.

Our staff works closely with campus partners to ensure students have access to all campus resources and are provided with comprehensive care. Counseling services are always confidential, and student counseling records are maintained separately from all other University records.

FAQ

Find answers to common questions in our FAQ section.
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Reasons Students Visit the Counseling Center

  • Trouble adjusting to college
  • Problems in relationships
  • Dealing with stress
  • Feeling depressed, lonely, isolated, anxious, or angry
  • Sexuality and sexual orientation
  • Alcohol and/or other drug abuse
  • Eating disorders
  • Relationship Issues
  • Self-injury
  • Past or present pregnancy
  • Past or present abuse
  • Concern over another student

Confidentiality

Services of the Counseling Center are confidential within the parameters of the law of the state of Virginia. Information can only be released with the student’s signed permission, unless the student expresses intent to harm him/herself or others; the proper authorities will be notified in such situations.

What Students Say About Us:

“Helped in a matter of months with problems I have had for years.”
“Welcoming, friendly, and eager to help.”
“It has made such a tremendous difference in my life!”
“All students would greatly benefit.”
“I think the Counseling Center here is absolutely superb!”
"Completely helped the problem I was having.”

Crisis Support

If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency room.
During Regular Business Hours:
After Regular Business Hours:

After hours, students should contact Campus Safety and Security at 434.544.8100. The Campus Safety & Security team will connect you to our on-call staff, which may include a professional on call, counselor on call, or minister on call. 

Faculty and staff who need support can contact our Spiritual Life Team or our Employee Assistance Program provider, AllOne Health. Their services are free and available to you 24/7. Their toll-free number is 866.216.1996.

Other Crisis Hotlines
  • Suicide and Crisis Lifeline: 988
  • Students of Color Textline: Text STEVE to 741.741
  • LGBTQ Trevor Text Line: Text START to 678.678
  • Trans Lifeline: 877.565.8860
  • Addictions Hotline: 844.289.0879

TimelyCare

The University of Lynchburg is now partnered with TimelyCare to deliver a new virtual health and well-being platform for currently enrolled students. 

Through either a mobile app or your desktop, TimelyCare provides FREE, 24/7 access to virtual care from anywhere in the United States. Whether you’re feeling anxious or overwhelmed, you can talk to a licensed provider to get the care you need via phone or secure video visits.

Services
  • TalkNow: 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.
  • Scheduled Counseling: Choose the day, time, and mental health provider that works best for you. (12 visits per year)
  • Health Coaching: Develop healthy lifestyle behaviors for nutrition, sleep habits, time management, and mindfulness.
  • Psychiatry: Appointments are available through referrals.
  • Self-Care Content: Visit the Self-Care tab for 24/7 access to tools and resources, such as meditation and yoga sessions, helpful videos, and short articles from experts.
Students have access to TimelyCare services 365 days a year. That means you have access during breaks, after-hours, and any time you need support!
Visit timelycare.com/lynchburg to get started.

TimelyCare Frequently Asked Questions

How do I log in?

To access care, visit timelycare.com/lynchburg or download the TimelyCare app. Log in using your school email address ending in .edu. Simply provide some basic information and then click “Get Care.” TimelyCare is confidential, secure, and HIPAA compliant. If you don’t need immediate care, you can explore our Self-Care tab for self-care resources.

Have trouble logging in? Call 1-833-4-TIMELY for assistance. We’ve got you covered!

I already have insurance. How does TimelyCare benefit me?

With TimelyCare, you will have free, 24/7 access to providers from anywhere in the United States, regardless of your insurance status. So, you’ll never have to spend time or money on care, whether you’re on or off campus.

What can I be treated for?

TimelyCare’s providers can offer support for a wide range of common concerns, and after talking to you, they will decide on the best course of treatment.

Visit Us In Person

Hornet Care
Hundley Hall, Terrace Level

434.544.8616
434.544.8185 (fax)
RS67681_AR9I5393

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