The vending machine ate my money. How do I get a refund?
Follow the instructions on the vending machine.
If further assistance is required, contact Andrew Bray, Dining Services Operations Manager, at [email protected] or call 434-544-8245 and be ready to provide the following information:
- Amount lost
- Product purchased
- Transaction type (i.e., cash, card, Dining Dollars, or Hornet Bucks)
- Machine type
- Machine location
- Date and time of occurrence
