Danielle Ulmer

Client Success & Operations Manager

Clifton Strengths:

Communication, Empathy, Futuristic, Restorative, Connectedness

Education

  • BA, Strategic Communications – Liberty University

Job Responsibilities:

The Senior Manager of Operations and Communications leads the University’s day-to-day communications presence, overseeing staff who manage the university website, social media, and client relations, while driving implementation of the University’s Digital Strategy across departments.

  • Communications Leadership — Oversees and directs the communications team, ensuring consistent, high-quality messaging across the website, social media, and all channels
  • Digital Strategy & Project Management — Drives implementation of the University’s Digital Strategy, leading project management and workflows to ensure campaigns and initiatives are delivered on time and to a high standard
  • Campus Relationship Building — Serves as a primary point of contact and trusted connector across the university community, aligning communications with the needs of faculty, staff, and students
  • Strategy & Team Development — Develops integrated communications plans, guides audience/analytics strategy, and mentors team members and contractors to ensure quality and consistency

What are you passionate about?

I’m passionate about socioeconomic welfare and equity, believing everyone deserves a fair and equal shot in this world. I care deeply about LGBTQIA+ representation and educating others on the importance of taking care of your mental health. Outside of work, I’m probably curled up with a fantasy novel or diving into a good game. Give me dragons, magic systems, and epic quests any day.

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Danielle Ulmer

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