- 220 Hundley Hall
In the University community, as in any community, interpersonal conflict can occur between two or more people. Conflict can arise from circumstances such as, but not limited to, miscommunication, differing beliefs or values, and incompatible lifestyle habits in a shared campus residence. Conflict can also stem from one person’s misconduct that disrupts or harms another person. Through dispute resolution, interpersonal conflict can be sorted out or rectified, thereby supporting both the well-being of the individuals involved and the health of the University community.
In addition to oversight of the student disciplinary process, the Community Expectations and Restorative Practices (CERP) office also can assist students with effectively engaging in managing conflict with other community members. CERP is available to meet with students to discuss conflicts they are experiencing and work with involved students, who are willing to participate, in navigating through their conflict. CERP can provide students with feedback and advice on how they can take ownership over their conflict and move forward in resolving their conflict.
Multiple ADR processes have the potential to result in productive, restorative outcomes that are mutually agreed upon by the individuals involved in the conflict. Examples include apology, conflict coaching, facilitated dialogue, guided conversations, and restorative conferences or circles. In some instances, conflict may not be able to be resolved, at which point CERP can work with the involved students to identify other appropriate resolutions.