Online Solutions Center

Classes

• Academic Calendar
• Undergraduate Catalog
• Graduate Catalog

• View course offerings by academic term, department, and/or instructor.
  To see a course’s required textbook(s), click on the book icon near the course title.
• How do I register for classes?
• Where can I view my class schedule online?
  Visit MyLynchburg → StudentsOnline → Drop/Add Courses to view your class schedule.
• How can I request to add or drop a class after the Add Period has ended for a fall or spring semester, a summer term, or the winter term?
• When is graduation?
  For all degree programs, Commencement ceremonies are held in May immediately after the spring semester ends. See the schedule of Commencement events.

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Academic Advising

• What are the course requirements for each undergraduate major and minor?
  See the details of each academic program.
• How do I declare, change, or add an undergraduate major and/or minor?
  Visit MyLynchburg → Students Online → Academic Program/Advisor Change → Get Started → Complete the form provided
• What tutoring services are available?
  See “Tutoring and Learning Resources”
• How do I request academic accommodations for my disability?
  See “Accessibility and Disability Resources”

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Academic Records

• I want to see my grade report for an individual academic term.
  Visit MyLynchburg → Students Online → Grade Report
• What courses do I still need to complete in order to graduate?
  Your Graduation Progress Report (GPR) lists both the courses you have completed and requirements you have yet to fulfill for your degree. View your GPR by visiting MyLynchburg → Students Online → Graduation Progress (tab)
• I need a document verifying that I’m currently taking classes.
  Complete the Enrollment Verification Request form.
• How can I get a copy of my transcript?
  You can order your transcript in two ways:
  – Online through the National Student Clearinghouse for an official electronic copy; or
  – In person at the Office of the Registrar (4th floor, Hall Campus Center) for an official printed copy.
  – Also, if you are a current student, you can view your unofficial academic record through the student portal (MyLynchburg → Students Online → Grade Report)
• Other Academic Forms
• Veterans’ Benefits

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Textbooks and Required Course Materials

• What textbooks or other materials are required for my courses?
  Using your University of Lynchburg username and password, log in to the University’s online textbook store to see a list of materials required for the courses in which you are enrolled.
• Before I register for a course, I want to know what course materials are required.
  Locate the class on the course offerings list and click the book icon near the course title.
• How do I order textbooks for my classes?
  Learn more about buying, returning, and selling course materials through the University’s online textbook store.
• How do I charge my textbooks to my University tuition account?
  When ordering your course materials through the University’s online textbook store, choose the payment option “Charge to University Student Account.”
  – Learn more about ordering textbooks.
• I need instructions for using my financial aid or scholarship funds to pay for my textbooks.
• I am experiencing a problem with ordering or receiving course materials through the University’s online text bookstore.
  Contact the vendor, Akademos, by calling 866.794.0257 or messaging through the vendor’s help page.
• I don’t have money to purchase my textbook. Can the University help me?
  See the subsection “Emergency Financial Need” in the topic section “Financial Assistance.”

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The Center for Accessibility and Disability Resources (CADR) works with students to provide academic, housing, and dietary accommodations for medical, mental health, cognitive, and physical disabilities.

• How do I request accommodations for my disabilities?
  See the Accommodations Request Form, which describes the accommodations request process and details how to provide necessary documentation.
• How do I seek resolution of an ADA grievance?
  To address and resolve concerns as quickly as possible, students are encouraged to direct complaints to the office responsible for overseeing the area of concern.
  – If resolution of a grievance cannot be accomplished using this protocol, the student is encouraged, but not required, to consult with the Director of the Center for Accessibility and Disability Resources (Julia Timmons, timmons.j@lynchburg.edu).
  – Learn more about the University’s ADA/Section 504 Resolution and Grievance Policy.

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• Learn about tuition and fees for undergraduate students.
  To estimate undergraduate costs and available financial aid, use the appropriate Net Price Calculator:
  – For entering first-year students
  – For transfer students under age 25
• Learn about tuition and fees for graduate students.
• When are tuition bills due?
  Learn more about payment due dates, the billing process, and billing FAQs.
• What forms of payment are accepted?
  Payments can be made via the Student Online Payment Portal, by authorized bank draft, or by mailing a check to: University of Lynchburg, Office of Business and Finance, 1501 Lakeside Drive, Lynchburg, VA 24501-3113. Credit card payments are not accepted via telephone or in person at the on-campus Cashier’s Office.
• I want to learn about Financial Aid or other types of financial assistance.
  See “Financial Assistance”
• Why does my Billing Statement not agree with my Financial Plan?
  Your Financial Plan reflects all forms of aid awarded to you for the purpose of paying your tuition and fees. Your Billing Statement reflects only the funds actually received by the University as payment on your account. For example, suppose that your Financial Plan reflects that you have been awarded Loan A. Your Billing Statement will not reflect Loan A until the money is both distributed by the lender and received by the University. Typically, a lender does not disburse loan funds for a specified semester until you have completed all of your financial aid paperwork and you are attending classes for that semester.
• I filed the FAFSA form, but I received a University bill anyway. Why?
  Completing a FAFSA form is only one step in the process of identifying financial aid that may be available to you. However, filing a FAFSA form does not actually pay money to your bill or cover any University charges.
• Can I defer paying my bill until after I graduate?
  Payment of your bill is due to the University before you attend your first class of the current academic term. To discuss your payment options, contact Student Accounts (434.544.8217, studentaccounts@lynchburg.edu).
• I took out a loan for the exact amount of the balance due on my University account, but not all of the loan was credited to my bill. What happened?
  The lender first takes their fee (“origination fee”) from the money you borrowed before sending the remainder of the loan to the University. To pay the rest of your student account bill, you can work with your lender to increase the amount of your loan, or you can identify another funding source.
• My bill includes on-campus housing charges, but I reside off campus.
  The University’s On-campus Residential Requirements specify that all full-time undergraduate students live on campus; some limited exceptions are permitted. To apply for authorization to reside off campus, contact the Office of Housing and Residence Life (residencelife@lynchburg.edu, 434.544.8320). If approval is granted to you, HRL will notify the Office of Business and Finance so that on-campus housing charges can be removed from your bill.

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Financial Aid

Undergraduate Students

• How do I apply for financial aid?
• How can I estimate costs and available
  financial aid?
  Use the appropriate Net Price Calculator:
  – For entering first-year students
  – For transfer students under age 25
• What types of financial aid are available to undergraduate students?
  – Learn about grants and loans.
  – Learn about scholarships designated for first-year students, transfer students, and international students, as well as the Visual and Performing Arts Scholarship and the Noyce Scholarship for STEM teachers.
  – Learn about Veterans’ Benefits.
  – See “Student Employment”
• Financial aid forms and publications

Graduate Students

• Graduate Financial Aid
• Graduate Scholarships
• Graduate Assistantships

All Students

• Free Application for Federal Student Aid (FAFSA)
  – The University of Lynchburg’s Financial Aid School Code is 003720
• Veterans’ Benefits
• I want to access my financial aid forms and awards through the University’s Financial Aid Online System.
• I have received a letter awarding financial aid to me. Are there any steps I need to complete before I can actually receive the funds?
  Learn about receiving your awarded aid.
• I need instructions for using my financial aid or scholarship funds to pay for my textbooks.
• Is financial aid for study abroad available?
• I would like an on-campus job.
  See “Student Employment”
• Does my grade point average affect my eligibility to keep my financial aid?
  All students are required to maintain a minimum level of performance in their classes in order to be eligible for renewal of financial aid. This is called satisfactory academic progress (SAP). Learn more about keeping your aid.
• Personal money management tool (videos and quizzes): GradReady Budgeting Tool

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Food Assistance

Campus Food Pantries

• Where can I pick up needed food?
  – The self-service Little Free Pantry is located outdoors on the side wall of the Spiritual Life Center (facing College Street and Schewel Hall). The Spiritual Life Center is located at 500 Brevard St.
  – Opening in mid-September 2023: Dell Thrift provides both free food and clothing. To access Dell Thrift at any time, enter Hundley Hall through the Dell-side main entrance and go to 121 Hundley Hall (hallway on the right, directly across from the elevator).
• Where can I give food to the Campus Food Pantries?
  You can give non-perishable food at a variety of convenient on-campus donation locations, and you` can use our Amazon Wish List to purchase food to be delivered to campus. Thank you!

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Virginia’s SNAP Benefits

Virginia’s SNAP Benefits (Supplemental Nutrition Assistance Program) can be used like cash to purchase eligible, nutritious foods from authorized retailers. SNAP includes temporary assistance for college students.
– Learn more about eligibility for SNAP benefits.

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Clothing Assistance

• I need clothes for everyday living.
  Opening in mid-September 2023: Dell Thrift provides both free clothing and food. To access Dell Thrift at any time, enter Hundley Hall through the Dell-side main entrance and go to 121 Hundley Hall (hallway on the right, directly across from the elevator).
  – Donations to Dell Thrift are collected in each on-campus residential laundry room. We ask that clothes are washed before being placed in the collection boxes provided.
• I need clothes for an upcoming job or graduate school interview.
  Through the Suit Yourself clothes closet (3rd floor, Schewel Hall), you can select one professional outfit to keep at no cost.

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Emergency Financial Need

Can the University help me with a short-term financial crisis?
The Lynchburg Cares Fund offers limited financial support to current students, faculty, and staff of the University community in times of emergency and crisis. The fund is administered by the University’s Spiritual Life Center.
– Learn more about requesting assistance from the Lynchburg Cares Fund and/or making a donation to assist others.

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Off-campus Financial Assistance

• Off-campus community resources (health, food, housing, etc.)

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On-campus Dining

• What is today’s menu at the Burton Dining Hall?
• When is each on-campus dining location open?
  Learn more about the hours of operation for Burton Dining Hall, Brewed by Mission House, Domino’s at Rainsford House, On Common Ground, and the Westover Room.
• What are my meal plan options?
• What are my payment options at each on-campus dining location?
• I want to correct an error in my meal plan bill.
  Please contact the Office of Business and Finance.
• I want to change my meal plan.
  Please contact the Office of Business and Finance. (At this time, meal plan changes cannot be processed through the Housing Self-Service Portal.)
• How do I request dietary accommodations reasonable for my disabilities?
• Is nutrition counseling available?
  Yes. For more information, contact the University’s Health Center.

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Vending Machines on Campus

• The vending machine ate my money. How do I get a refund?
  Please visit the Westover Room and tell the cashier the amount of money lost, the product purchased, the machine location, and the date of the occurrence.
• The vending machine in my building is out of product or is not working correctly.
  Please notify the appropriate vending company or the University’s Dining Services:
  – Snacks: 434.528.2287
  – Beverages: 800.309.2653
  – Dining Services: 434.544.8245

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Food Assistance

Campus Food Pantries

• Where can I pick up needed food?
  – The self-service Little Free Pantry is located outdoors on the side wall of the Spiritual Life Center (facing College Street and Schewel Hall). The Spiritual Life Center is located at 500 Brevard St.
  – Opening in mid-September 2023: Dell Thrift provides both free food and clothing. To access Dell Thrift at any time, enter Hundley Hall through the Dell-side main entrance and go to 121 Hundley Hall (hallway on the right, directly across from the elevator).
• Where can I give food to the Campus Food Pantries?
  You can give non-perishable food at a variety of convenient on-campus donation locations, and you can use our Amazon Wish List to purchase food to be delivered to campus. Thank you!

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Virginia’s SNAP Benefits

Virginia’s SNAP Benefits (Supplemental Nutrition Assistance Program) can be used like cash to purchase eligible, nutritious foods from authorized retailers. SNAP includes temporary assistance for college students.
– Learn more about eligibility for SNAP benefits.

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Mental Health Resources

• How do I make an appointment with the University Counseling Center?
• Is there a fee for Counseling Center appointments?
  No, there is no fee for receiving University counseling services. However, failure to attend a scheduled counseling appointment without prior communication will result in a no-show fee of $50.
• Will my parents, coach, or other “authorities” be notified that I’m seeing a University counselor?
  Services of the Counseling Center are confidential within the parameters of Virginia law. Information can only be released with the student’s signed permission, unless the student expresses intent to harm themself or others. The proper authorities will be notified in such situations.
• Are University Counseling Center services available when I’m away from campus on a student break?
  Virtual counseling appointments are available to students who are actively taking and enrolled in a course and physically located in the state of Virginia.
• I’m seeing a University counselor. Can I change to a different University counselor?
  Yes.
• Are group counseling options available?
  Please call or email the Counseling Center for information about current counseling groups and meeting times. (434.544.8616, counseling@lynchburg.edu).
• I have a counselor at home. Can I also see a University counselor?
  Yes. During your first appointment with a University counselor, tell the counselor about the counseling you receive at home.

Examples of non-University counseling resources:

• Emergency and After-hours Care
• Online mental health resources
• Wellness Toolkit: Includes information, resources, and apps that can help you live your best life as a student at Lynchburg. Example topics: anxiety, depression, grief, healthy relationships.
• Off-campus counseling and substance abuse resources

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Physical Health Resources

Learn about the University’s Health Center, including services, confidentiality, cost, and the medical staff. See the Health Center’s FAQ webpage for more information about:

• Health information forms
• Medications and prescriptions
• Health services and accessing care

• How do I submit my required student health form?
  All required health forms are located on the Student Health Portal. Sign in with the username and password you use to access the University network.
• Which immunizations are required?
  1. Hepatitis B (3 doses)
  2. Meningitis Vaccines A, C, W, Y (1 dose after 16th birthday)
  3. MMR (2 doses)
  4. Tdap or Td (1 dose within last 10 years)
• How do I make an appointment with the University Health Center?
  Make an appointment here.
• How do I get a prescription (re)filled?
  See the section “Medications and Prescriptions” on the Health Center FAQ webpage.
• What medical care resources are available to LGBTQIA+ and transgender persons?
  The University’s Health Center offers a welcoming and safe environment for all students. The Health Center staff is dedicated to providing culturally competent medical care and advice related to each individual’s needs. The Health Center does not discriminate based on sexual orientation or gender identity and expression. Learn more about health care for LGBTQIA+ and transgender persons available on campus and in Virginia, as well as additional resources.
• When the University Health Center is closed, where can I get medical assistance?
  See a list of examples here.
• Is nutrition counseling available?
  Yes. For more information, contact the University’s Health Center.
• What is the Medical Excuse Policy?

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Promoting My Personal Wellness

• I want to strengthen my personal wellness.
  – Learn more about the nine dimensions of wellness.
  – Explore the Wellness Toolkit for information, resources, and apps that can help you live your best life as a student at Lynchburg. Example topics: body image, healthy relationships, identity and inclusion, paths to healthy living
  – Get free supplies to support your health and well-being, such as personal care items, creative de-stress items, and “Love Boxes.”
  – Get great information by reading health brochures prepared by the American College Health Association or by asking your specific health questions on Go Ask Alice!

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Concern for a Student’s Well-being

• I am concerned about a fellow student. How can I help?
  A “student of concern” is any student who is exhibiting behaviors or experiencing life events that may impact their ability to be successful in the University environment.
  – Learn more about what constitutes a “student of concern” and the easy-to-complete referral form that you can use to share your concern with the Office of Case Management. The office can then offer helpful academic support and wellness services to your friend.
  – The Campus Resource Matrix lists some of the most frequently experienced student concerns and webpage links to University offices that have indicated they can provide support for those concerns.
  – Explore the information, resources, and apps available in the Wellness Toolkit.
• Are off-campus resources available to support my wellbeing?
  This resource guide lists many examples.

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Reside on Campus

I want to sign up for University housing:

• I’m a current undergraduate student.
• I’m a recently admitted undergraduate student.
• I’m interested in gender-inclusive housing.
• I’m a graduate student.
  Limited housing is available for single graduate students in University-owned houses. For more information, contact gradhousing@lynchburg.edu.

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Resources for Current On-campus Residents

• Where do I access the Housing Self-Service Portal for on-campus residents?
• When is undergraduate housing closed for student breaks?
• I have misplaced my room key. What should I do?
  Learn more about keys on “Housing and Residence Life Policies.”
• How do I request a residential repair?
  Learn more about repairs and alterations on “Housing and Residence Life Policies.”
• I’m having trouble connecting to cable TV in my on-campus residence.
  See information here. To report a problem with your cable TV service, contact Information Technology and Resources (help@lynchburg.edu, 434.544.8350).
• I want to correct an error in my housing bill or meal plan bill.
  Please contact the Office of Business and Finance.
• I want to change my meal plan.
  Please contact the Office of Business and Finance. (At this time, meal plan changes cannot be processed through the Housing Self-Service Portal.)
• My roommate and I aren’t getting along. Can someone help us resolve our conflict?
  Please speak with your community assistant (CA) or contact the Office of Housing and Residence Life. Also, if you would like to learn about options for resolving interpersonal conflict through Alternative Dispute Resolution, contact the Office of Community Expectations and Restorative Practices.
• How do I request a room change?
  Learn more about “Room Assignments and Changes.”
• Are animals allowed inside University housing?
  Animals, other than service dogs and University-approved emotional support animals (ESAs), are not permitted inside University buildings (including all residential facilities) at any time. Students living in University housing may have only fish in their assigned residences. The maximum water capacity for a fish tank in campus housing is 10 gallons.
  – Learn more about emotional support animals and service animals.

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Laundry Machines

• How do I operate laundry machines in University housing?
  Learn more about laundry service on campus.
• I want to use the Speed Queen mobile app to pay for my laundry and monitor when it is done.
  Download the app.

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Student Mailboxes

• How are campus mailboxes assigned to students?
  Campus mailbox numbers are assigned to first-year undergraduate students by Information Technologies and Resources (ITR). Mail Services assigns campus mailbox numbers to undergraduate students who transfer to the University of Lynchburg. All campus mailboxes are located indoors by the University’s Mail Room (2nd floor, Drysdale Student Center).
• How do I find my assigned mailbox number and the access combination for opening my mailbox?
  Visit MyLynchburg → Students Online → Personal → Assigned Numbers
• Learn more about Mail Services and user responsibilities in the Service Level Agreement. The University of Lynchburg’s Mail Services is not affiliated with the U.S. Postal Service but follows its high standards.

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Receiving Packages on Campus

• When is incoming mail typically delivered to student mailboxes?
  Mail Services staff process incoming U.S. Postal Service mail and distribute it to University mailboxes as soon as possible during weekday operation hours, excluding observed holidays.
• I am expecting a package. Can it be delivered to my on-campus residence?
  No. All mail and packages delivered to campus must go through University Mail Services. Students pick up their mail and packages at the mailroom (2nd floor, Drysdale Student Center).
• I am expecting a package. How will I know that it has arrived on campus?
  Mail Services will send an email notification to your University address. After you receive notification from Mail Services that your package has arrived on campus (not from the seller or shipping carrier), go to the Mail Services counter to pick up your package. Be sure to have your University ID card with you.
• I want to pick up a package. When are Mail Services staff available to assist me?
  Mail Services staff are available during specified weekday operating hours. The Mail Room is closed Saturday-Sunday and on observed holidays.

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Sending Mail or Packages from Campus

• I need to pay to send an outgoing letter or package. What mailing options are available on campus?
  Domestic shipment can be arranged via UPS and U.S. Postal Service (USPS). Purchase of FedEx shipping is not available through Mail Services. Shipment of international letters can be arranged via UPS or USPS at current shipping rates. Payment for shipping services may be made by cash or check. Express cards and credit cards are not accepted by Mail Services.
• I want to buy stamps or pay to ship a package. When are Mail Services staff available to assist me?
  Mail Services staff are available during specified weekday operating hours. The Mail Room is closed Saturday-Sunday and on observed holidays. Payment for shipping services may be made by cash or check. Express cards and credit cards are not accepted by Mail Services.
• I have a prepaid package to send. Can Mail Services assist me?
  Mail Services can accept and process prepaid outgoing packages to be delivered by FedEx, UPS, or the U.S. Postal Service.
• What is the deadline for submitting outgoing mail?
  Outgoing mail turned in to the Mail Services counter before noon on weekdays is processed the same business day. Outgoing mail turned in after the noon weekday deadline is processed on the next business day.

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• Is orientation attendance required for my new undergraduate student?
  Yes. Learn more about orientation for new undergraduates.
• May I attend new student orientation with my undergraduate student?
  Yes. Learn more about orientation for new undergraduates, their parents, and families.
• How can parents receive campus updates, deadline reminders, and the Hornet Family Hive newsletter?
  Sign up to receive email announcements and customizable newsletters for parents and families.
• Tell me about Parents and Family Weekend.
• While in Lynchburg for an overnight visit, where can I stay?
  The City of Lynchburg’s tourism website provides a lengthy list of lodging options and information about local dining, shopping, events, historic sites, and other places of interest.
• I want to pay my student’s tuition bill. When are tuition bills due? What are my tuition payment options?
• When is graduation?
  For all degree programs, Commencement ceremonies are held in May immediately after the spring semester ends.
  – See the schedule of Commencement events.
• How can I request a welfare check on my student who lives on campus in University housing?
  Contact Campus Safety and Security (emergency: 434.544.5555, non-emergency: 545.544.8102).
• How can I request permission to review my student’s class schedule, final course grades, financial aid information, or tuition account balance?
  – Contact your student to request that they share the information directly with you.
  – Read Privacy of Student Records (FERPA Policy), which explains your student’s rights.
  – Use the Hornet Family Hive to request a “connection” with your student — in other words, to request their consent and permission for you to access portions of their educational records online. Your student can approve or decline your connection request. Learn more about how to make a connection request.
• Join your student in making the Hornets Have Respect commitment.

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• University Parking Regulations
• Am I eligible for on-campus parking?
• How do I request a parking decal for my vehicle?
  – Using your University username and password, log in to MyVehicles to view, add, or edit your vehicle information.
  – After submitting your vehicle information online, go in person to the Campus Safety and Security Office (1st floor Hall Campus Center, open 24 hours daily) to pick up an approved parking decal.
  – Learn more about vehicle registration.
• I got a parking ticket. How do I pay it?
  A parking fine is billed to your student account. Learn more about payment options.
• I got a parking ticket. How can I appeal it?
  See the notification of the ticket sent to your University email address. By the deadline specified in that email, you can appeal your ticket in writing online via MyVehicles. Please note that the appeal process does not include a conversation or meeting with the resolution panel.
• My battery is dead. Can Campus Safety and Security assist me with jumper cables?
  Yes. Call 434.544.8102 to request an officer’s assistance.
• Where can my visitor park on campus?
  Visit the Campus Safety and Security Office (1st floor Hall Campus Center, open 24 hours daily) to obtain a temporary parking placard, and then park in a space designated for student parking (white pavement lines).

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Emergency Report

Non-emergency Report

To address and resolve concerns or problematic behaviors as quickly as possible, students are encouraged to report incidents promptly to the University office responsible for overseeing the area of concern. Listed below are examples of the University’s non-emergency incident-reporting resources.

Academic Integrity Concern:

An Honor Code concern, such as plagiarism or cheating, can be reported to the instructor of the course or to the Office of Community Expectations and Restorative Practices.

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Bias Incident:

A human rights-related incident (bias, discrimination, verbal abuse, etc.) can be reported through the Bias Incident Reporting Form or to the Office of Equity & Inclusion.

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Concern for a Student’s Well-being (non-emergency):

Complete the Student of Concern Referral form, which includes an option to report anonymously, or contact the Office of Case Management.

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Crime on Campus (non-emergency):

Report crime on campus by contacting Campus Safety and Security (available 24 hours daily). Reports can also be made using the LiveSafe app, which includes an option to report anonymously.

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Honor and Student Conduct Codes Violations:

An alleged violation of the Honor Code or of the Student Conduct Code can be reported to Campus Safety and Security (available 24 hours daily). Questions about the Honor and Student Conduct Codes, including disciplinary procedures and alternative dispute resolution, can be directed to the Office of Community Expectations and Restorative Practices.

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Interpersonal Misconduct (non-emergency):

Students can obtain confidential support services at the following locations on campus:

• Counseling Center, Hundley Hall, terrace level, 434.544.8616
• Health Center, Hundley Hall, terrace level, 434.544.8357
• Spiritual Life Center, 500 Brevard St., 434.544.8348

A report of interpersonal misconduct (dating violence, domestic violence, sexual misconduct, stalking) can be made by using this form and/or by contacting the University’s Title IX coordinator or deputy Title IX coordinator.

The University’s Interpersonal Misconduct Policy includes additional information about resources available on and off campus, as well as detailed procedures for resolving complaints of prohibited conduct.

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Repair Request in On-campus Housing:

A repair needed in a University residential facility can be reported to the resident’s community assistant or to the Office of Housing and Residence Life.

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Written Student Complaint:

To address and resolve concerns as quickly as possible, students are encouraged to address complaints to the office responsible for overseeing the area of concern. If resolution of the complaint cannot be accomplished using this protocol or established grievance or appeal procedures, the student can file a written student complaint using this form.

Campus Conduct Hotline:

The Campus Conduct Hotline is a confidential, independent, call-in service for reporting observed activity or behavior that is harmful, unethical, questionable, or causes personal injury (e.g., fraud, sexual harassment, discrimination, safety risk, internet abuse, workplace hostility). To use the Campus Conduct Hotline, call 866.943.5787.

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• How can I replace my University ID card?
• What is the LiveSafe App?
• How do I get University emergency text alerts?
  Download the LiveSafe app.
• When are on-campus security escorts available?
  Sundown to sunup. Call Campus Safety and Security (434.544.8102) or use the LiveSafe app to request a security escort.
• Report crime on campus and other emergency situations by calling Campus Safety and Security (434.544.5555) or by using the LiveSafe app (includes an option to report anonymously).

• Personal safety tips and fire safety tips
• University Daily Crime Log
• University Fire Log

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How can I get involved on campus?

Active and ongoing participation in campus activities is a great way to have fun, build lasting friendships, reduce stress, strengthen your leadership skills, gain valuable experiences that advance your career preparations, and make the most of your Lynchburg experiences. There are so many involvement opportunities to choose and enjoy, such as:

• Clubs and Organizations: Numerous student clubs are available. Also, if you have a new interest, contact the Office of Student Activities for information about establishing a new organization.

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• Community service opportunities on and off campus: Connect with your fellow Hornets and with the Lynchburg City community by contributing your time and talents to help others.

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• Fine Arts: Take to the stage to act, dance, or sing. Join a music ensemble. Attend theatre productions and musical performances held regularly on campus. Be inspired by art exhibitions and student creations displayed in the Daura Museum of Art.

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• Fitness: Work out with friends, take a fitness class, or challenge yourself at Turner Gym’s fitness center or Drysdale Student Center’s fitness and game room.

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• Fraternities and Sororities: The varied fraternity and sorority chapters at Lynchburg support fellowship, scholarship, leadership, and service.

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• Outdoor Recreation: Relax, get energized, challenge yourself, and enjoy the beauty of central Virginia and beyond through outdoor adventure trips such as canoeing, caving, climbing, backpacking, hiking, and whitewater rafting.

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• Spiritual Life: Join spiritual life student groups and explore local houses of worship, which represent a broad range of faith traditions.

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• Sports: Enjoy club sports, intramural sports, and intercollegiate athletics for competitors and Hornet fans alike

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What events are happening on campus?

Lynchburg is a busy campus with many recreational activities, scholarly speakers, fine arts performances, museum exhibits, athletic competitions, and more. The events calendar is updated regularly. Also, events are announced through flyers posted in Drysdale Student Center, residential buildings, and elsewhere on campus, as well as by messages sent to your University email account.

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• I would like to work on campus. Am I eligible?
  To participate in the Student Employment Program, you must be enrolled at the University of Lynchburg as an undergraduate student, taking at least 6 credit hours (2 or more classes) during the semester, and have a GPA of 2.0 or higher.
• Where can I find on-campus student employment openings for eligible undergraduate students?
  Learn more about student job openings.
• I am a graduate student. Can I work on campus?
  Although a graduate student cannot hold a position designated for undergraduate students, you can apply for University employment opportunities listed on the Human Resources job page, or you can apply for a graduate assistantship.

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Technical Support Portal

The Technical Support Portal provides answers to many computer-related questions in sections labeled:

• Find an Answer
• Get Help (request general support)
• Password Reset
• Technology Services A-Z
• Student Computer Help
• Wi-Fi Issues? (request wireless support)

The Knowledge Base includes information about on-campus technology support services, how-to guides, troubleshooting tips, and more.

See the Technology Usage Policy, including Copyright Information and File Sharing dos and don’ts.

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Connection and Online Access

• I do not have a working computer. Where can I use a University computer?
  Learn more about open-access campus computer lab locations and hours.
• How do I connect to the University’s Wi-Fi, Gmail, or Moodle?
  Instructions are detailed here.
• How do I access my online University accounts?
  Using your University username and password, log in to the Lynchburg Electronic Portal to access a variety of your accounts and online resources, such as:
  • Graduation Progress Report
  • Moodle
  • My Parking
  • Residential (Housing Self-service Portal)
  • Student Health Portal
  • Textbooks (Online Textbook Store)
  • Tuition Accounts
• I want to request help with wireless connectivity and performance.
  Submit a support request.

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Password Reset

• How do I reset my University of Lynchburg password?
  Instructions are detailed here.

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Printing

• How do I claim my Papercut points for printing on University machines?
  Learn more about on-campus printing on the Technology Student Services webpage. To claim your allotted Papercut points for the semester, or to purchase additional points, visit MyLynchburg → Financial → Printer Account. Also, you can monitor your printing account on the Papercut portal.

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Report a Technology Problem

• How can I report a technology problem?
  Contact Information Technology and Resources (help@lynchburg.edu, 434.544.8350).
• The ethernet port in my on-campus residence is not working.
  Learn more about network ports and complete the online form for requesting network port help.
• I’m having trouble connecting to cable TV services in my on-campus residence.
  To report a problem with cable TV service, contact Information Technology and Resources (help@lynchburg.edu, 434.544.8350).

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A variety of academic tutoring and coaching services are available.

• Introduction to University Learning Resources (video)

• Alton L. Wilmer Writing Center
  – Make an appointment with a Writing Center tutor.
  – Writing Center FAQs

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• Knight-Capron Library
  – Make an appointment for research assistance.
  – Research guides by subject

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• Mathematics Engagement Center (MEC)
  – Make an appointment with a math tutor.

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• Modern Language Resource Center (MLRC)
  – Make a Spanish tutoring appointment or a Latin tutoring appointment

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• Peer Academic Coaching (PAC)
• Peer-Assisted Supplemental Study (PASS)

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Travel, Maps, and Lodging

• Travel options and driving directions
• Campus map (interactive Google map)
• Campus map (pdf)
• Lodging, dining, and attractions in Lynchburg, Va.
• Schedule a campus tour (for prospective students)

Hosting a Guest on Campus

• Where can my visitor park on campus?
  Visit the Campus Safety and Security Office (1st floor Hall Campus Center, open 24 hours daily) to obtain a temporary parking placard to display in your guest’s vehicle, and then park in a space designated for student parking (white pavement lines).
• I live on campus, and my friend is coming to visit me. What are the rules for visitors in University housing?
  – Learn more about the responsibilities of the hosting student and of the guest in the Visitation Policy (see Housing and Residence Life Policies).
  – If your guest will be on campus after midnight and is not a Lynchburg student, you (the hosting resident) need to pre-register your guest on MyLynchburg → Personal → My Visitor.

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