The University of Lynchburg, located in Central Virginia, invites applications for a full-time financial aid counselor. The financial aid counselor provides financial aid information and advising to prospective/current students and their families in a fast-paced team environment, while complying with federal and state regulations as well as University policies.
Responsibilities:
- Counsel students and their families through financial aid process via phone, email, video/in person meetings.
- Complete work in adherence with University, state and federal guidelines and communicates such policies effectively to students/families.
- Manage Virginia Tuition Assistance Grant (VTAG) applications, distribution and validation.
- Attend financial aid training to remain current with federal/state/University policies.
- Complete federal verification of selected students.
- Perform additional related duties that may be required.
- Work nights and weekends as needed.
Qualifications:
- Associate’s degree, bachelor’s degree preferred.
- 1-3 years of financial aid experience.
- Excellent listening, verbal, and written communication skills.
- Outstanding customer service skills.
- Experience with financial aid systems such as PowerFAIDS.
- Public speaking experience.
- Experience analyzing information and researching a variety of sources to identify and resolve problems or issues.
- Knowledge of federal aid regulations and programs.
- Ability to establish and maintain positive, friendly and professional working relationships.
How to Apply
Submit an employment application and email or mail a cover letter, résumé, and contact information of three professional references, to:
University of Lynchburg
Office of Human Resources
1501 Lakeside Drive
Lynchburg, VA 24501
The selected candidate must successfully pass a background check that is satisfactory to the University.
The University of Lynchburg is committed to diversity within its community and welcomes applications from persons of color, women, Indigenous/aboriginal people of North America, persons with disabilities, the LGBTQIA+ community, and others who may contribute to the further diversification of the University of Lynchburg community.
The University of Lynchburg is an equal opportunity employer.
