The University of Lynchburg invites applications for a full-time financial aid counselor. The financial aid counselor provides financial aid information and advising to prospective/current students and their families in a fast-paced team environment while complying with federal and state regulations as well as University policies.
The financial aid counselor reports to, is supervised by, and evaluated by the director of financial aid. The evaluation of work performance will be ongoing and will be carried out by the director of financial aid. It will include the specific duties and responsibilities of this position description plus employee attitude and general working behavior.
- Full-time, benefits eligible
Specific job duties:
- Counsel students and their families through the financial aid process via phone, email, video/in person meetings and presentations.
- Complete work in adherence with University, state, and federal guidelines and communicate such policies effectively to students/families.
- Manage Virginia Tuition Assistance Grant application, distribution, and validation.
- Complete federal verification for selected students and assist with professional judgment (PJ).
- Monitor satisfactory academic progress (SAP).
- Perform additional related duties that may be required.
- Attend financial aid training to remain current with federal/state/University policies.
- Generous sick time and family leave, comprehensive insurance (medical, dental, vision, etc.) and retirement plans, flexible spending account, tuition remission, life and long term disability insurance, and more. Learn more about employment benefits at the University of Lynchburg.
- 8:30 a.m. – 5 p.m. (7.5 hours/day with some evening and weekends to meet needs of department may be required)
- Ability to communicate effectively and have the ability to understand, comprehend and follow directions.
- Must have good teamwork skills.
- Work is primarily in an office environment.
- 1-3 years of financial aid experience.
- Excellent listening, verbal, written communication skills and public speaking experience.
- Experience with financial aid systems, preferably PowerFAIDS, NSLDS, COD and ScholarNet.
- Outstanding customer service skills.
- Experience analyzing information and researching a variety of sources to identify and resolve problems or issues.
- Excellent organization skills, problem solving skills and follow up skills.
- Knowledge of federal aid regulations and programs.
- Ability to establish and maintain positive, friendly, and professional working relationships.
- Bachelor’s degree
How to Apply
Submit an employment application and email or mail a résumé, and contact information of three professional references, to:
University of Lynchburg
Office of Human Resources
1501 Lakeside Drive
Lynchburg, VA 24501
The selected candidate must successfully pass a background check that is satisfactory to the University.
We seek candidates who are committed to the University of Lynchburg’s efforts to create an environment that fosters a student-centered environment, develops the breadth of knowledge associated with liberal education, respects and supports diversity, equity, and inclusion, values and celebrates diverse faith traditions, and sustains close working relationships among faculty, staff, students, alumni, and community partners.
The University of Lynchburg is committed to diversity within its community and welcomes applications from persons of color, women, Indigenous/aboriginal people of North America, persons with disabilities, the LGBTQIA+ community, and others who may contribute to the further diversification of the University of Lynchburg community.
The University of Lynchburg is an equal opportunity employer.